pac@peninsulaems.org


Peninsula Ambulance Corps complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity. Peninsula Ambulance does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation or gender identity.

Peninsula Ambulance Corps provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters;
  • Written information in formats such as large print, audio, and accessible electronic formats;

Peninsula Ambulance Corps also provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Translations via electronic media
  • Information written in other languages

If you need these services, contact Peninsula Ambulance Corps.

If you believe that Peninsula Ambulance Corps has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity, you can file a grievance with Peninsula Ambulance Corps by mail at:

Peninsula Ambulance Corps
ATTN: Grievance Coordinator
PO Box 834
Blue Hill, ME 04614
(207) 374-9955 voice
(207) 374-5825 fax
customercare@peninsulaems.org

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our Grievance Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights through their electronic complaint portal at:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

or by mail or phone at:

U.S. Department of Health & Human Services
200 Independence Avenue, SW
Room 500F, HHH Building
Washington, DC 20201
1-800-368-1019
1-800-537-7697 (TDD)

Complaint forms are available at:

http://www.hhs.gov/ocr/office/file/index.html

Click on “Filing a Civil Rights Complaint.”